Zemi Terms of Service

Draft: not yet reviewed by a lawyer. Lawyer review is deferred by the owner (decision of 2026-10-26). This is not legal advice. Sections marked Draft are still being confirmed. Version 1.0, issued 2026-11-06.

Last updated: 2026-11-06
Effective date: 2026-11-06
Who we are: Zemi Learning Corporation (proposed corporate name; to be confirmed with the incorporation package), Ontario, Canada (“Zemi”, “we”, “us”). Website: https://www.getzemi.tech. Contact: support@getzemi.tech · privacy@getzemi.tech · security@getzemi.tech · billing@getzemi.tech.

1. In short

Zemi is a study app. You can use it free on your own computer. You keep ownership of everything you put in. The AI can be wrong, so check important things against your course. Follow your school’s rules about AI. Paid plans renew until you cancel, and you can cancel in two clicks (see the Subscription Terms). We’ll treat you fairly and tell you when something changes.

By using Zemi you agree to these Terms. If you don’t agree, please don’t use it. These Terms work together with our [Privacy Policy], [Acceptable Use and Safety Policy] and [Subscription Terms].

2. Who can use Zemi

Zemi accounts and hosted features are for adults (18 and older), in every region; there is no parent or guardian route. Local use collects nothing about you and asks nothing about your age. When you make an account we ask for your birth month and year and where you live to check this. If the answers show you are under 18, we don’t make the account.
By making an account or buying a plan you are telling us you are 18 or older.
If you use Zemi for a school or a company, you promise you are allowed to.

3. Using the app

What we give you. We give you a personal, non-exclusive, non-transferable licence to install and use the Zemi app on your own devices, for your own studying. The app is free. Some hosted-AI features need a plan (section 8).

What you can’t do. Don’t copy, resell or rent Zemi; don’t take it apart to get its source code (except as the law allows, or where an open-source licence lets you); don’t use it to build a competing service; and don’t remove notices from it.

Open-source parts. Zemi includes open-source software and fonts that have their own licences. You can read them in Settings > Updates & about > Licences. Nothing in these Terms limits your rights under those licences.

Updates. We may update the app to fix problems, improve it, or stay legal. Zemi checks for updates once when it starts. We won’t remove a feature you rely on without notice, unless we must for legal or safety reasons.

4. Your content

It’s yours. Your files, notes, recordings, chats, flashcards and memories belong to you. We don’t claim ownership of them.

Why we need permission. Most of your content stays on your computer and we never see it. When you use hosted AI, we pass your question and short snippets to AI providers to get you an answer. You give us permission to do that, only for that purpose, and only the amount described in the Privacy Policy.

You must have the right to use it. Before you add something to Zemi, make sure you’re allowed to. Most course slides, notes and readings are copyrighted by your instructor, your school or a publisher. Using them for your own studying is usually fine, but Zemi doesn’t give you extra rights to them. Don’t upload things you aren’t allowed to copy or share.

Recordings. Only record a lecture or conversation where it’s allowed. Many schools and instructors require permission, and in some places the people being recorded must agree. Don’t record private conversations. You are responsible for following the rules where you are.

Other people’s information. Don’t add other people’s private information (for example, classmates’ contact details or grades).

School rules about AI. Different courses have different rules about using AI. Follow yours. If an assignment bans AI, don’t use Zemi on it. If your course allows AI with disclosure, Zemi has an optional integrity log you can export to show how it helped. Zemi helps you learn; you are responsible for the work you hand in.

5. What the AI can and can’t do

AI answers can be wrong. Zemi labels each answer with how well it is backed by your own material, and shows where its claims come from. Even so, mistakes happen. Check important facts, formulas and numbers against your course.
Not professional advice. Zemi is a study tool. It does not give medical, legal, financial, mental-health or other professional advice. If you’re in crisis, see the “If you are in crisis” section of the Acceptable Use and Safety Policy for who to call.
No guarantees about results. We can’t promise any grade or exam result.
Outside sources. If you let Zemi look things up, it shows where they came from, labelled with their licence (for example Wikipedia text is CC BY-SA). Their licences apply to that text. Zemi does not look things up on sites whose terms don’t allow use in AI tools, even if you add them to your list.

6. Hosted AI

Hosted AI is provided with the limits in your plan (for example answers, web lookups and illustrations per month). The limits in the plan you bought are guaranteed for that billing period. See the Subscription Terms.
Fair use. Use it for your own studying. Don’t scrape it, automate it with scripts, share your account, or resell access.
If you run out, Zemi will offer you local AI, your own API key, or an upgrade. Local AI and your own key are free and don’t count against any limit.
We may limit or pause hosted AI if we see abuse, to protect the service or other people, or if a provider has an outage. We’ll tell you when we can.

7. Your own API key

If you use your own key from an AI provider, you pay that provider directly and you must follow their terms. We aren’t responsible for their charges, limits or how they treat your data. Requests with your key go from your computer to your provider and do not pass through us.

8. Plans and payment

Paid plans, prices, renewals, cancellation and refunds are in the Subscription Terms, which are part of these Terms.

9. Your account

Keep your sign-in secure. You are responsible for what happens under your account.
Give us accurate information, especially for Education plans.
You can close your account whenever you like.
Tell us at security@getzemi.tech if you think someone else has got into your account.

When sharing features such as course packs launch, they may contain only things you made yourself: your notes, flashcards and concept maps. They must not include copyrighted slides, readings or other people’s work. We will add a takedown process for people who believe their work was shared without permission, and these Terms will be updated first.

11. Hosted AI fair use and worker caps

Hosted AI limits. Hosted AI comes with the limits in your plan (answers, web lookups and illustrations per month). The limits in the plan you bought are guaranteed for that billing period. See the Subscription Terms.

Fair use. Use hosted AI for your own studying. Don’t scrape it, automate it with scripts, share your account, or resell access. If you run out, Zemi will offer you local AI, your own API key, or an upgrade. Local AI and your own key are free and don’t count against any limit. We may limit or pause hosted AI if we see abuse, to protect the service or other people, or if a provider has an outage; we’ll tell you when we can.

Worker fair-use caps. Worker calls — flashcards, summaries, coverage checks and intent checks run through hosted AI — spend none of your answer allowance, but they are capped per plan, per UTC day:

Plan	Worker calls per UTC day
Free	15
Education	100
Pro	200

When you reach the cap, Zemi stops worker calls for the rest of the UTC day and shows a kind message (“worker budget reached”). Nothing you paid for is lost, local AI and your own API key stay unlimited and never count, and caps reset at midnight UTC. These are fair-use caps for your own studying; scripting, scraping or reselling worker access is against these Terms (see “Fair use” above).

12. Feedback

If you send us ideas or feedback, we may use them without paying you or crediting you. You still own your own content.

13. Ending things

You can stop using Zemi at any time and delete the app. Cancel a plan in Settings > Plan & usage.

We can suspend or end your account if you seriously or repeatedly break these Terms or the Acceptable Use Policy, if you don’t pay, if the law requires it, or if you are younger than the minimum age for an account. Unless it is urgent (for example a safety risk, abuse or legal reasons), we will warn you first and give you a chance to fix things. If we end your paid plan for something that is not your fault, we will refund the unused part of what you paid.

What happens next. Your data on your computer stays yours, and the app keeps working in local mode, because it never needed us. Your account data is handled as in the Privacy Policy.

14. Warranties and liability

Draft: this section is not yet reviewed by a lawyer for Quebec or for US states.

Please read this part carefully.

Zemi is provided “as is” and “as available”. As far as the law allows, we don’t promise that it will be error-free or always available, or that it fits your particular purpose.
As far as the law allows, we are not liable for indirect or consequential losses (such as lost grades, lost data or lost opportunities), or for losses caused by AI answers being wrong. Back up your data. Zemi has a Backup feature.
As far as the law allows, our total responsibility to you for any claim is limited to the greater of CA$100 or the amount you paid us in the 12 months before the problem.
None of this limits anything that can’t legally be limited, including our responsibility for death or personal injury caused by our negligence, for fraud, for intentional or grossly negligent harm, or consumer rights you have under the law where you live (for example under Quebec’s Consumer Protection Act or Ontario’s consumer protection laws). If you live somewhere where the law gives you rights that these Terms try to take away, those rights win.

15. Governing law and disputes

Draft: not yet reviewed by a lawyer. These terms deliberately have no mandatory arbitration and no class-action waiver, because Quebec and some US states restrict them.

These Terms are governed by the laws of Ontario and the federal laws of Canada that apply there, except where the law of where you live gives you rights that can’t be waived.
If we have a problem, please contact us first at support@getzemi.tech. We’ll try to fix it within 30 days.
If we can’t, either of us can go to court. For Canadian consumers, you can sue in the courts where you live, as the law allows. Otherwise, the courts of Ontario can hear the dispute.
Nothing here stops you from complaining to a regulator or consumer-protection agency.

16. Changes to these Terms

If we make a material change we will tell you in the app and by email at least 30 days before it starts. If you don’t agree, you can stop using Zemi and cancel your plan before then, and we will refund any unused time you have already paid for. Price changes follow the Subscription Terms.

17. Everything else

Draft: whether we offer a French version of these Terms in Quebec is still being decided.

If part of these Terms isn’t allowed by law, the rest still applies.
If we don’t enforce something right away, that doesn’t mean we’ve given it up.
You can’t transfer your account to anyone else. We can transfer these Terms to a company that takes over Zemi, if your rights stay the same.
These Terms (with the other documents named above) are the whole agreement between us about Zemi.
If we provide a French version, you agree that both versions exist, and that the French version prevails in Quebec if they differ

18. Contact

Zemi Learning Corporation, Registered office in Ontario, Canada · support@getzemi.tech